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Privacy Policy

Who we are

1

Information We Collect

We collect various types of information to provide, improve, and personalize our services.

Personal Information

  • Name;
  • Email address;
  • Phone number;
  • Payment details (e.g., credit card information, e-wallet details);
  • Physical address;
  • Government-issued identification (for verification purposes).

Non-Personal Information

  • Browser type and version;
  • Operating system;
  • IP address;
  • Device type;
  • Website usage data (pages visited, time spent on site, etc.)
2

How We Use Your Information

We use the collected information for various purposes, including:

Service Provision

  • To create and manage your account;
  • To process payments and withdrawals;
  • To verify your identity and prevent fraud;
  • To provide customer support.

Personalization & Improvements

  • To customize your user experience and show relevant content;
  • To improve the performance and functionality of our website;
  • To analyze trends and user behaviour for site optimization.
  • To comply with applicable laws and regulations;
  • To assist in investigations of potential illegal activities.
3

Data Sharing and Disclosure

We value your privacy and only share your data under specific circumstances.

Third-Party Service Providers

  • Payment processors;
  • Customer support providers;
  • Marketing partners (for targeted campaigns).

Your data may be disclosed if required by law, regulation, or court order.

Business Transfers

4

Security of Your Data

We implement strict security measures to protect your information from unauthorized access, including:

  • Encryption of sensitive data;
  • Secure data storage;
  • Two-factor authentication for account access;
  • Regular security audits.
5

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website.

Types of Cookies

  • Essential Cookies: Necessary for site functionality (e.g., login, payments);
  • Performance Cookies: Used to analyze user behavior and site performance;
  • Advertising Cookies: Help display targeted ads based on your preferences.

You can manage or disable cookies via your browser settings.

6

Your Rights and Choices

You have the following rights regarding your data:

Access and Correction

Data Deletion

You have the right to request the deletion of your data, subject to legal requirements.

Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe link in any marketing communication.

7

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

  • Account information: Retained until account deletion;
  • Transaction data: Retained for legal and financial record-keeping.
8

Children’s Privacy

9

International Data Transfers

Your data may be transferred and stored outside your country of residence. We take appropriate measures to ensure that such transfers comply with applicable privacy laws.

10

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. You must review this Privacy Policy regularly to stay informed of updates.

11

Contact Us

If you have any questions about this Privacy Policy or our data practices, please get in touch with us at: